We cooperate with trusted transport companies. We also have our own assembly and logistics team. All this to ensure the highest quality delivery and product safety in transport when fulfilling your order.

The time in which we will process your order and deliver your furniture depends on several factors. From the efficiency of our studio. Availability of material and logistic conditions. When placing an order, you can find out the approximate delivery time. You will receive detailed information from our consultant during the execution of the order. We try to make each product meet your taste and needs. It happens, however, that the customer, regardless of our efforts, resigns from the purchase. Information on what to do in such cases is provided below. We also include delivery information.

Not convinced about the TAMO furniture? We give you the comfort of an on-demand return. If you don't like it, we'll pick it up from you. You have 50 days to do so from the date of delivery. All you have to do is write to us and let us know your desire. The rest is on our side. We will only charge you part of the transport costs. For more details, please write to hello@tamo.design.

If you live in Poland or the EU and the amount of your order is over 250 Euro / 1000 PLN. we will deliver your furniture for free*. Free delivery of all our furniture in Poland is our standard. We work only with trusted transport companies.

Delivery costs within the European Union outside Poland.
Purchases below 250 Euro / 1000 PLN: from 29 PLN
Purchases over 250 Euro / 1000 PLN: Free delivery*
*Does not include deliveries of large furniture such as chests of drawers, beds, bookcases and cabinets. The shipping cost of each product is calculated when placing the order.

Delivery to Switzerland, Norway and Great Britain We deliver furniture to Switzerland, Norway and Great Britain, however, you have to remember about additional customs fees. These will be charged directly by the local tax authorities and must be paid separately by the customer. If you have further questions regarding additional charges, please contact your local tax office. For delivery inquiries, please send messages to: hello@tamo.design

We know that everyone has the right to change their mind. That's why you can always cancel your order before it's shipped and get 100% of your money back. Just let us know at hello@tamo.design and we will inform you in what mode we will carry out the cancellation and refund.

The undamaged product must not bear any traces of use in order to be returned. Only catalog products are eligible for return. The customer in Poland bears the partial cost of furniture transport. For international orders, a shipping fee is charged equal to the cost of shipping the goods at the time of ordering. In order to be able to return an undamaged product, it must be packed in a way that allows the safe return of the furniture to our company. If you want to return the furniture, please contact hello@tamo.design. We try to collect all returned products immediately. However, it may take up to 14 working days.

After receiving the package, be sure to check the product and let us know if anything is missing or damaged in transit. When the furniture is collected by our transport, you will be asked to fill in the delivery form. If you notice damage to the product during transport or you receive a product with signs of use or improper treatment, you should report it. Please ensure that any damage is properly documented. Take a photo of the packaging or accurately describe the condition of the product, preferably in the presence of the carrier, so that we can fairly consider your complaint. Depending on the product and your preferences, we will either refund part of the value of your order or send you a replacement part that arrived damaged. You can also submit a complaint and request a replacement of the furniture.